Before joining, I worked in hospitality across front office and guest operations with Taj properties, where I gained experience in customer service, operations, and handling fast-paced environments. I enjoyed roles that involved interacting with people, solving problems in real time, and creating seamless experiences for guests. That naturally drew me to this kind of work, where building relationships, staying organized, and delivering great experiences are equally important.
Taking care of someone’s home, to me, means creating a sense of trust, comfort, and reliability. Coming from a hospitality background, I’ve always believed that great service is about attention to detail and making people feel cared for. A home is a very personal space, so it’s important to treat it with responsibility, respect, and the same level of care you would expect for your own, while ensuring everything runs smoothly and gives peace of mind to the person trusting you with it.
One quality I bring to this work is attention to detail. Coming from hospitality, I’ve learned that small things often make the biggest difference — whether it’s noticing what needs to be done before being asked, staying organized, or ensuring things are handled thoughtfully. I believe consistency and genuinely caring about the experience help build trust and make a real difference.
Coming from hospitality, one moment that stood out was when a guest had a particularly stressful stay due to multiple travel and room-related issues. I made it a point to stay proactive, coordinate with different teams, and keep checking in to ensure everything was resolved smoothly. Before checking out, the guest personally thanked me for making a difficult situation feel manageable and comfortable. Moments like that reinforced for me that sometimes making someone’s day easier is about being dependable, attentive, and genuinely caring about their experience.
Something people don't see
Something most people don’t realise about managing a home well is that it’s often the small details and consistency behind the scenes that make the biggest difference. It’s not just about completing tasks — it’s about staying organised, anticipating needs, noticing issues before they become problems, and creating a space that feels comfortable, smooth, and stress-free. A well-managed home often feels effortless because of the thought and care that go into it every day.
On a typical Sunday morning, I like to keep things simple and relaxed — usually starting the day a little slower, getting in a workout or some movement, having a good breakfast, and catching up on things I enjoy or didn’t have time for during the week. I also like having some quiet time to reset and plan for the week ahead. It’s a balance of relaxing, staying productive, and recharging.
