Home Services Plans Technology Journal For Teams For Business Partnerships Stories Careers About Pinch Patron Portal Life Complexity Quiz Book a Call
Pinch Daily
Focus & Digital Wellbeing

Who the Tools Are For

We keep asking how to use our devices less. A harder question: what are they built to serve?

We usually treat attention as a personal budget: spend less here, save more there. But there is a prior question we rarely ask. The systems competing for your attention are optimized for something. What, exactly? And once you know, the goal stops being "use less" and becomes "use what is actually built to serve you."

Most advice about focus assumes the problem is willpower. The more uncomfortable framing from the last few weeks is that the problem is incentives, and that the same logic scaling up inside AI development is the logic that has been fragmenting your day all along.

Start with a phrase from the Center for Humane Technology: what gets measured gets optimized [4]. Their argument is that the entire AI field pours its effort into measuring what models can do (how capable, how powerful), and almost nothing into measuring what those models do to us [4]. The consequence is a race to the bottom on engagement, because engagement is the metric that is easy to count and easy to sell [4]. CHT's counter-proposal, its Humane Evals program, is to flip the direction of measurement: instead of optimizing capability, measure whether a system leaves people more resilient and more developed, and let that become the thing companies compete to win [4]. It is a modest-sounding idea with a sharp edge. It concedes that you will not out-discipline a system engineered to hold you, and that the real leverage sits upstream, in what the builders choose to count.

Why does this matter now, and not as a general grumble about tech? Because the past few weeks suggest the upstream incentives are being questioned by the people who set them. CHT describes a whirlwind stretch: a series of hacking incidents involving rogue agents at OpenAI and Anthropic, followed by a cascade of senior AI researchers publicly warning about catastrophic and even existential risks from the current pace of development [2]. Then Dario Amodei called for a slowdown in AI research: a call echoed, notably, by his competitors Sam Altman and Elon Musk [2]. CHT's own read is that this is the most hopeful and the most concerning moment they have felt in years, because real threats are what open the door to real change [2]. That pairing, hope and concern in the same breath, is the honest posture. The incentives have not changed yet. They are merely, for the first time, in dispute.

Here is where attention and power meet. In a 2018 TED talk, Yuval Harari argued that democracy beat fascism and communism in the twentieth century not because it was inherently superior, but because the technology of that era made centralizing power too difficult and too costly [1]. Pre-digital tools simply could not run a highly centralized authoritarian state efficiently [1]. Harari's warning was that AI could flip that calculus, making centralized control not just possible but more efficient than the alternative [1]. CHT points to AI-powered policing, surveillance systems spreading across levels of government, as an early sign of what that flip looks like in practice [1]. The thread connecting this to your fractured afternoon is not a metaphor. It is the same mechanism: a technology optimized to capture and predict human behavior at scale. Aimed at your feed, it fragments attention. Aimed at a population, it concentrates power. What is contested is how fast, how far, and whether the recent whistleblowing and slowdown calls amount to a genuine correction or a passing news cycle [2].

So the practical takeaway is not another cleanse. It is a question you can carry into every screen you open today: who is this built to serve? A tool that measures whether it made you more capable is on your side. A tool that measures only how long it held you is not, however pleasant it feels. The evidence base for fixing the downstream damage is still thin: a recent meta-analysis found the research on treating problematic digital use remains fragmented across very different behaviors [3]. That fragmentation is telling. We are far better at building the hook than at understanding, let alone repairing, what it does. Which is exactly why the upstream question, what these systems are optimized for, is the one worth your attention.

RESEARCH RADAR

ONE THING TO TRY

Pick the app you opened most yesterday. Ask one question before you open it today: what is this optimized to do. Hold my time, or leave me better off? You don't have to delete it. Just name it. Naming the incentive is the first move that isn't about willpower.

WORTH YOUR ATTENTION

Harari's insight was that the last century's freedom was, in part, a gift of clumsy technology, power was simply too expensive to centralize [1]. Our century's tools are far more efficient, and efficiency is neutral about whose ends it serves. The question that opened this issue is the one worth keeping: not how to use less, but what the thing in your hand is built to serve. Answer that honestly, and the willpower problem gets a lot smaller.

Sources

The Pinch Daily

One considered idea, every morning.

A short daily note on living well — stress, sleep, focus, longevity and more. Free, and you choose the themes that matter to you.

Subscribe free
← More in Focus & Digital Wellbeing All themes & signup →